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During the time that I worked with Emma at the Institute for Entrepreneurship and Enterprise Development at Lancaster University I was impressed by her organizational skills and ability to assimilate information about a wide range of business subjects. Emma is thorough, efficient, personable and capable. A very safe pair of hands and a pleasure to work with.

Emma is very conscientious, with great attention to detail and a real ability to manage a number of priorities simultaneously. Emma takes great trouble to get to know the deeper motivations for the tasks and activities she undertakes as a VA so she can add value by making some decisions for you and presenting options where appropriate to save your valuable grey matter. She is also very personable, is a pleasure to work with and can turn her hand to many different types of administration, compliance, sales and marketing tasks with equal effectiveness.

Emma turned around quite a considerable piece of work that for me was business critical within a short deadline. Her ‘get up and go’ attitude and excellent reporting and organisational skills really impressed me and really helped me to deliver on time to my client. I am very grateful for Emma coming to my rescue and will definitely be using her again. As a small business myself I need to create a support network of individuals that I can rely on. I have no doubt that Emma will be the most important person in this network going forward. Thanks Emma….

Emma did some stop gap work for me whilst I was backfilling with staff. Very impressive – love the way that she thinks outside the box and is really on the ball. Definitely would work with her again.

Emma’s been an amazing addition to our team. She’s been providing excellent support to us at Yorkshire Universities with the widest range of tasks possible, whether it’s sorting out complex travel arrangements, creating the annual report, negotiating with IT, or liaising with the accountant there is nothing we can’t delegate to her. Her communication skills and great working relationship with the Vice-Chancellors’ PA network is invaluable to us and to the work we do. I am most grateful for her diary management and event organising skills, it’s the very thing that keeps us functioning like clockwork. In the time I worked with her she’s performed to a very high standard, demonstrated professionalism and efficiency, and her positive, can-do attitude has been a real asset to our team.

I must add, I am forever thankful for her help with the office move, without her I would still be reconnecting phone lines, moving furniture and sorting out the recycling to this day! It’s a testament to the fact that she doesn’t shy away from any task that needs doing or a problem that needs solving.

Emma is a hard working, capable worker who has shown her value to me through countless jobs. For just over half of 2012 Emma managed incoming changes to one of our especially large databases through our bespoke management system and has dealt with everything thrown at her, from web research work (completed to a fantastic standard) through to logical issue finding. I wouldn’t hesitate to recommend Emma’s capacities to anyone.

Emma covered my maternity leave as she was so great, we kept her on!
With a practical yet friendly personality, she juggled a large number of tasks efficiently and without fuss. With very little training, she was able to confidently take over running the business, and I had many comments from both colleagues and clients about how nice it was to work with her. I’d have no hesitation in recommending her as a virtual assistant.

I have known Emma at Pepperpot for a long time since we worked together at Lancaster University and then at Bradford University. I brought Pepperpot PA on-board at Bradford University to assist in the running of the Knowledge Transfer Network events. As anticipated the services of Pepperpot were invaluable to us in organising events, managing customer relationships and the higher levels of bureaucracy in some of our programmes. Now Emma, often works on administration for Inside Stories my new business, helping me to streamline information and get documentation together in a timely and effective manner. She even manages to cope with me and that’s no mean feat. Emma is great at bringing people together, insightful and honest. She is unflinching in her desire to make things work properly, ethically and provides a great rounded administrative service with a smile.